Where can I check my order status and details?

When logged in on your DeviantArt member account:
DeviantArt members can check the status and details of their order(s) by accessing the Shopping Account accessible via the drop-down 'quick menu' next to your username, or the 'Shop' section of the 'More' menu, which is located next to the 'Search' bar.

When logged in on your buyer account:
DeviantArt Shop customers (or 'buyers') can check the status and details of their order(s) by accessing the Shopping Account page via the 'Order Status' link in the user bar located at the top of any Shop page.

If you are still curious about the status their orders after checking the Accounts page, you may contact the Prints Customer Care Desk. For the fastest care, please provide either the order ID or OG reference number from the receipt so we may locate and investigate the correct transaction.

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