⭐️ Holiday Seasonal Delays

Hello deviants!!!

The Holiday season is upon us and as a result, the Help Desk may experience slight delays. We greatly appreciate your patience during this time. We would also like wish everyone a deviously safe and joyous Holiday Season. :)

Closure Dates:

Thanksgiving - November 23rd and 24th

Christmas - December 22nd, 25th and 26th

New Years - December 29th and January 1st

Our Help Desk Support is made up of three departments Help Desk Customer Service, Copyright and Etiquette Administration, and Retail Customer Care. You can reach us either at our Onsite Customer Service contact form or via email. Please make sure you contact the correct department concerning your inquiry to receive the fastest possible response time.

Onsite Customer Service

Help Desk Customer Service - General Help, Bug Reports, Chatroom/Forum Inquiry

Copyright and Etiquette Administration - Abuse Report, Account Ban Appeal, Policy Inquiry, DMCA Copyright Infringement Notice, Spammer Report, and COPPA Report

Retail Customer Care  - Includes all things Retail (Core Memberships, Prints, AdCast, Points, and Premium Content Platform)

Core Memberships - Core Membership Inquiries

Prints  - My order has not arrived, My order has a problem, General prints order inquiry, General prints inquiry

My Earnings - My Earnings Inquiry

AdCast - adCast Inquiry

Points - Points Inquiry

Premium Content Platform - Premium Content Inquiry

Email Support

Help Desk Customer Servicehelp@deviantart.com

Copyright and Etiquette Administration - violations@deviantart.com

Retail Customer Service - merch@deviantart.com

AdCast Customer Service - adcast@deviantart.com

AdPro Customer Service - adpro@deviantart.com

Core Membership Support - payment-support@deviantart.com

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